This policy only applies to orders placed in the United States of America. This policy is intended to make sure you are aware of our shipping rules and procedures. By placing an order with this business, you agree to the following policies.
Shipping Costs, Transit, And Handling Time?
Order handling time: 2 – 3 business days ( Monday to Friday)
Order Transit time: 7 – 10 business days ( Monday to Friday)
Shipping Cost: 5.99$
Sales Tax: No
Change Of Address
Once the package is en route, we are unable to modify the delivery address. If you need to modify the delivery location of your purchase, please contact us at [email protected] within 24 hours of placing your order.
Order change
Once your order is confirmed, it cannot be changed or canceled. If you want to return a product, you need to start the return process once you have received the item.
Item not received
If you’ve successfully made an order but the tracking status indicates that it hasn’t been delivered yet. You should contact the carrier to locate your goods because we have no control over it after it is ready (once it is delivered by carrier), but if difficulties persist, please contact us at [email protected] and we will do our best to resolve the issue as quickly as possible.
It’s possible that tracking information won’t be available at all times. It’s possible that the tracking information in the app hasn’t been updated due to a technical issue. If you are still unable to identify your item in these circumstances, please contact us at [email protected] and we will assist you in addressing our issue as quickly as possible.
Luxgenz
Email: [email protected]
Address Bussiness: 27 Evergreen Farms Rd, Scarborough, ME, 04074, USA