Everything on the luxgenz.com Shop is printed just for you, so a lot of thought goes into the way each item is made and shipped. We work with a global team of manufacturers and shipping services to get your order from the site to your door.
1. Once you buy, we’ll send you an order confirmation email, with some important details like order number, order summary, total cost, and chosen shipping address.
2. Each item you order is custom made for you, meaning we don’t hold stock in a warehouse somewhere. Printing usually takes 3-5 business days (from February to October) and 5-7 business days (from November to January). We have a global network of 3rd party printers that are masters at their craft. The type of product you order and your shipping address affect where the product is made. Because of this, your order can sometimes come in different packages and arrive on different days.
3. Your order is shipped to your door. Or your office. Or wherever. When it’s on the way, you should receive a shipping confirmation email. Shipping times vary depending on where it’s going and are automatically calculated at checkout.
A shipping tracking link will be added to your order when it is shipped. If anything else is not announced, shipping fees specified in US Dollar (USD) will be displayed in checkout before the final payment step.
Standard shipping : $4.49 (Shipping time 7 – 15 Business days)
Fast shipping : $14.99 (US only, Shipping time 3 – 6 Business days)
International Shipping : $10.49 (Shipping time 10 – 15 Business days)
Special products like Rug, All over print, Shoe, Car seat cover production in 3 – 5 days and shipping time 15 – 17 business days
International taxes and duties
All shipments are sent by UPS or USPS. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. Our website will dispatch the approved orders as quickly as possible and in the order that they have been received. You will recieve a tracking link along with your shipment confirmation when your package leaves the warehouse.
Customer contact 24/7
Phone : +1 714-332-5878
Mail : [email protected]
Address : 172 Trade St., Lexington, KY, 40511, USA